{"id":11,"date":"2026-04-13T07:57:32","date_gmt":"2026-04-13T07:57:32","guid":{"rendered":"http:\/\/zhuoxinmachinery.com\/?page_id=11"},"modified":"2026-06-23T12:42:36","modified_gmt":"2026-06-23T12:42:36","slug":"soutien","status":"publish","type":"page","link":"https:\/\/zhuoxinmachinery.com\/fr\/support\/","title":{"rendered":"Assistance"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24c3d88 e-flex e-con-boxed e-con e-parent\" data-id=\"24c3d88\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd826bf elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bd826bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Assistance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d434688 elementor-invisible elementor-widget elementor-widget-shortcode\" data-id=\"d434688\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"fil d&#039;Ariane\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Accueil<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aca31ac e-flex e-con-boxed e-con e-parent\" data-id=\"aca31ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9515e47 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"9515e47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e3f3d61 e-con-full e-flex e-con e-child\" data-id=\"e3f3d61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a69db elementor-widget elementor-widget-image\" data-id=\"f5a69db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2524\" height=\"1796\" src=\"https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221546_3812_11.webp\" class=\"attachment-full size-full wp-image-969\" alt=\"\" srcset=\"https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221546_3812_11.webp 2524w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221546_3812_11-300x213.webp 300w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221546_3812_11-1024x729.webp 1024w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221546_3812_11-768x546.webp 768w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221546_3812_11-1536x1093.webp 1536w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221546_3812_11-2048x1457.webp 2048w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221546_3812_11-18x12.webp 18w\" sizes=\"(max-width: 2524px) 100vw, 2524px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dad2228 e-con-full e-flex e-con e-child\" data-id=\"dad2228\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-965fa72 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"965fa72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">1<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cb06a5 elementor-widget elementor-widget-heading\" data-id=\"5cb06a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Chariot \u00e9l\u00e9vateur de 10 tonnes : des pannes fr\u00e9quentes \u00e0 z\u00e9ro \n  temps d'arr\u00eat<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23bf7fb elementor-widget elementor-widget-text-editor\" data-id=\"23bf7fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><b><\/b><strong><b>Profil du client :<\/b><\/strong>Riyad, Arabie saoudite | Directeur d'usine, grande usine de mat\u00e9riaux de construction<\/li><li><b><\/b><strong><b>Le d\u00e9fi :<\/b><\/strong>Cette installation, op\u00e9rationnelle 24 heures sur 24 et 7 jours sur 7, traite des bobines d'acier lourdes. L'ancien \u00e9quipement manquait de puissance, peinait dans les pentes et souffrait d'affaissements hydrauliques, ce qui entra\u00eenait d'importants retards et des pertes pendant les p\u00e9riodes de forte activit\u00e9.<\/li><li><b><\/b><strong><b>Avantages de l'\u00e9quipement :<\/b><\/strong><\/li><\/ul><ul><li><b><\/b><strong><b>Une puissance \u00e0 toute \u00e9preuve :<\/b><\/strong>Permet de manipuler des bobines simples de 2,5 tonnes avec des d\u00e9marrages et une man\u0153uvrabilit\u00e9 fluides. Les op\u00e9rations de levage hydraulique s'effectuent en une seule fois, ce qui am\u00e9liore consid\u00e9rablement l'efficacit\u00e9 op\u00e9rationnelle.<\/li><li><b><\/b><strong><b>Longue autonomie :<\/b><\/strong>Un r\u00e9servoir plein suffit largement pour deux services complets, avec une excellente \u00e9conomie de carburant.<\/li><li><b><\/b><strong><b>Assistance rapide :<\/b><\/strong>L'\u00e9quipe locale de Riyad assure une assistance \u00e0 distance dans un d\u00e9lai de 30 minutes et intervient sur place d\u00e8s le lendemain, y compris pour les op\u00e9rations de maintenance courante.<\/li><li><b><\/b><strong><b>T\u00e9moignage d'un client :<\/b><\/strong>Le principal avantage, c'est la tranquillit\u00e9 d'esprit. Depuis que nous l'utilisons, nous n'avons pas connu la moindre minute d'indisponibilit\u00e9 due \u00e0 une panne mat\u00e9rielle.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e34bc3a e-flex e-con-boxed e-con e-parent\" data-id=\"e34bc3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b3bb672 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b3bb672\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-859197a e-con-full e-flex e-con e-child\" data-id=\"859197a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef4db64 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"ef4db64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">2<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90f6559 elementor-widget elementor-widget-heading\" data-id=\"90f6559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Remorque surbaiss\u00e9e de 18 m : un gain de 2 heures par chargement, la \nremorque la plus performante de la flotte<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b862b9 elementor-widget elementor-widget-text-editor\" data-id=\"8b862b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><b><\/b><strong><b>Profil du client :<\/b><\/strong>Province de l'Est, Arabie saoudite | Directeur g\u00e9n\u00e9ral, Leading Engineering Logistics Co.<\/li><li><b><\/b><strong><b>Le d\u00e9fi :<\/b><\/strong>Transport de divers \u00e9quipements lourds (compacteurs, transformateurs). Les remorques standard \u00e9taient trop hautes, ce qui posait des probl\u00e8mes de garde au sol et r\u00e9duisait l'efficacit\u00e9 sur les chantiers aux dimensions restreintes.<\/li><li><b><\/b><strong><b>Avantages de l'\u00e9quipement :<\/b><\/strong><\/li><\/ul><ul><li><b><\/b><strong><b>Rendement des remorques surbaiss\u00e9es :<\/b><\/strong>Gr\u00e2ce \u00e0 cette hauteur r\u00e9duite, les chargeuses peuvent acc\u00e9der directement au site, ce qui permet de gagner au moins deux heures par cycle de chargement.<\/li><li><b><\/b><strong><b>Capacit\u00e9 maximale :<\/b><\/strong>Sa longueur de 18 m\u00e8tres permet de transporter simultan\u00e9ment deux machines de taille moyenne, ce qui r\u00e9duit consid\u00e9rablement les trajets \u00e0 vide.<\/li><li><b><\/b><strong><b>Ch\u00e2ssis robuste :<\/b><\/strong>Le syst\u00e8me de suspension s'adapte parfaitement aux routes non goudronn\u00e9es d'Arabie saoudite, sans aucun d\u00e9placement du chargement ; il b\u00e9n\u00e9ficie du soutien de l'entrep\u00f4t de Dammam, qui assure la livraison des pi\u00e8ces sous deux jours.<\/li><li><b><\/b><strong><b>T\u00e9moignage d'un client :<\/b><\/strong>Apr\u00e8s pr\u00e8s d'un an, cette remorque surbaiss\u00e9e affiche le taux de disponibilit\u00e9 le plus \u00e9lev\u00e9 de toute notre flotte.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e7f20d e-con-full e-flex e-con e-child\" data-id=\"2e7f20d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d0b9e0 elementor-widget elementor-widget-image\" data-id=\"7d0b9e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221404_3811_11.webp\" class=\"attachment-full size-full wp-image-968\" alt=\"\" srcset=\"https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221404_3811_11.webp 1920w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221404_3811_11-300x169.webp 300w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221404_3811_11-1024x576.webp 1024w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221404_3811_11-768x432.webp 768w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221404_3811_11-1536x864.webp 1536w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221404_3811_11-18x10.webp 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1b070c e-flex e-con-boxed e-con e-parent\" data-id=\"c1b070c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aa377b3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"aa377b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c3c1543 e-con-full e-flex e-con e-child\" data-id=\"c3c1543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4df10d9 elementor-widget elementor-widget-image\" data-id=\"4df10d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1280\" height=\"960\" src=\"https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221202_3810_11.webp\" class=\"attachment-full size-full wp-image-966\" alt=\"\" srcset=\"https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221202_3810_11.webp 1280w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221202_3810_11-300x225.webp 300w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221202_3810_11-1024x768.webp 1024w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221202_3810_11-768x576.webp 768w, https:\/\/zhuoxinmachinery.com\/wp-content\/uploads\/2026\/04\/_20260416221202_3810_11-16x12.webp 16w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04dd325 e-con-full e-flex e-con e-child\" data-id=\"04dd325\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-180e87f elementor-align-left elementor-widget elementor-widget-button\" data-id=\"180e87f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">3<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28ffb43 elementor-widget elementor-widget-heading\" data-id=\"28ffb43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Grue mont\u00e9e sur camion : s'affranchir des contraintes \nde la location<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e332d78 elementor-widget elementor-widget-text-editor\" data-id=\"e332d78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><b><\/b><strong><b>Profil du client :<\/b><\/strong>Riyad, Arabie saoudite | Chef de projet, Electromechanical Installation Service Co.<\/li><li><b><\/b><strong><b>Le d\u00e9fi :<\/b><\/strong>La dispersion des chantiers imposait des d\u00e9placements fr\u00e9quents d'un site \u00e0 l'autre. Le recours \u00e0 la location impliquait de r\u00e9server au moins trois jours \u00e0 l'avance et de devoir composer avec du mat\u00e9riel mal entretenu et peu s\u00fbr.<\/li><li><b><\/b><strong><b>Avantages de l'\u00e9quipement :<\/b><\/strong><\/li><\/ul><ul><li><b><\/b><strong><b>Planification flexible :<\/b><\/strong>Pr\u00eat \u00e0 l'emploi ; le d\u00e9ploiement rapide de la fl\u00e8che permet de gagner pr\u00e8s de 40 minutes par installation d'\u00e9quipement par rapport \u00e0 la location.<\/li><li><b><\/b><strong><b>Pr\u00e9cision extr\u00eame :<\/b><\/strong>La grande pr\u00e9cision des micro-r\u00e9glages permet de d\u00e9placer en toute s\u00e9curit\u00e9 des refroidisseurs d'air fragiles dans des espaces restreints, sans risque de secousses ni de glissement.<\/li><li><b><\/b><strong><b>Autonomisation de l'\u00e9quipe :<\/b><\/strong>ZHUOXIN propose des formations locales \u00e0 l'exploitation et \u00e0 la maintenance, permettant ainsi aux op\u00e9rateurs de ma\u00eetriser rapidement les protocoles standard.<\/li><li><b><\/b><strong><b>T\u00e9moignage d'un client :<\/b><\/strong>L'achat de cette grue mont\u00e9e sur camion ZHUOXIN a \u00e9t\u00e9 l'une des meilleures d\u00e9cisions que nous ayons prises l'ann\u00e9e derni\u00e8re.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support 1 10-Ton Forklift: From Frequent Breakdowns to Zero Downtime Client Profile:Riyadh, Saudi Arabia | Plant Manager, Large Building Materials Factory The Challenge:The 24\/7 facility handles heavy steel coils.The previous equipment lacked power, struggled on inclines, and suffered from hydraulic sinkage, causing severe delays and losses during peak seasons. Equipment Advantages: Robust Power:Handles 2.5-ton single [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/zhuoxinmachinery.com\/fr\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zhuoxinmachinery.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zhuoxinmachinery.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zhuoxinmachinery.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zhuoxinmachinery.com\/fr\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":56,"href":"https:\/\/zhuoxinmachinery.com\/fr\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1925,"href":"https:\/\/zhuoxinmachinery.com\/fr\/wp-json\/wp\/v2\/pages\/11\/revisions\/1925"}],"wp:attachment":[{"href":"https:\/\/zhuoxinmachinery.com\/fr\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}